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Possible Insurance Lifelines for Struggling Business Owners as a Result of the Lockdown

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Published Date: July 14, 2020

Several months into the lockdown, business owners and their workforce are experiencing the devastating economic impact of the crisis. With no end in sight, many of these businesses will sadly not survive the lockdown.

Business interruption insurance may, however, just be the light at the proverbial end of the tunnel these business owners are desperately looking for.

Business interruption insurance is insurance coverage that replaces income lost in the event that business is halted for some specific reason, normally referred to as an insured peril.

Insurance Coverage

The following is typically catered for under a business interruption insurance policy:

  • Decrease in turnover or profit depending on the type of cover;
  • Increase in operating expenses;
  • A move to a temporary location if necessary.

Illustrative Example

A restaurant’s kitchen is ruined by a fire that started in the early hours of the morning. As the restaurant is dependent on the kitchen for normal operations, it is forced to close its doors. This means no income will be received during the repair period, but overheads such as rent, electricity, water, salaries and payments to suppliers remains due at the end of each month. If the restaurant does not possess business interruption insurance, it’s unlikely to survive the financial impact of the fire.

Does COVID-19 Qualify as an Insured Event Which Could Lead to a Valid and Enforceable Claim

In order to have a valid claim, business interruption insurance typically requires physical or structural damage to the premises from which the business is operated from.  Disruptions caused by physical damage, like fire, flooding or vandalism are therefore normally covered under these types of policies. Often, these policies do not mention pandemics, although they sometimes include it as an exclusion.

It is, therefore, open to debate as to whether contamination of a property constitutes physical damage. The principle that contamination can in certain circumstances be viewed as physical damage has found some support in the United Kingdom and USA. Examples of where courts in different jurisdictions have held contamination of a building to constitute physical damage include:

  • Where a building was rendered non-functional because of an ammonia spillage;
  • Where access to a building was not possible due to gas fumes.

In both the United Kingdom and USA, various actions are currently pending against insurers who have declined to settle claims lodged against them on the basis that the Covid-19 outbreak has resulted in a loss of income. The arguments advanced on behalf of claimants range from the ingenious to the more traditional and include arguments such as:

  • The pandemic is a nationwide pandemic, and therefore all of the Nation’s property should be deemed damaged or infected;
  • Where a national state of disaster has been declared the policy should be interpreted restrictively to include losses as a result thereof.

Western Cape High Court Ruling

The Western Cape High Court has recently ruled that Guardrisk must pay out business interruption claims of Cape Town restaurant, Cafe Chameleon.

In the ruling that was delivered, Judge Andre Le Grange said Guardrisk is liable to pay Cafe Chameleon’s claim for losses suffered when the lockdown began on 27 March 2020.

Judge Le Grange found that, while Guardrisk and other insurers argued restrictions to trade under the lockdown were the cause of their clients’ losses, it was clear that the lockdown was the result of a notifiable disease that the insurer covered.

Guardrisk also admitted that Covid-19 occurred within 50 kilometres of Cafe Chameleon’s premises.

In the circumstances, Judge Le Grange found that it was difficult not to accept that there was indeed a clear nexus between the Covid-19 outbreak and the regulatory regime that caused the interruption of Cafe Chameleon’s.

As expected, Guardrisk is set to appeal the judgement.

Financial Sector Conduct Authority

The Financial Sector Conduct Authority (FSCA) said on Thursday, 9 July 2020 that “the National Lockdown cannot be used by any insurer as grounds to reject a claim”.

“Such conduct goes against the principles of treating customers fairly and breaks down confidence and trust in the insurance sector. The FSCA has communicated this view to insurers and will take action against those that do not treat their customers fairly,” it said.

The regulator added that it may issue specific directives to insurers who seem to be non-compliant.

Possible Lifeline

Businesses should look carefully at their ability to claim under “non damage denial of access” or “loss of attraction” clauses, which cover occasions when the policyholder cannot access the premises for reasons other than physical damage or suffers a loss of a specified attraction. If your business is forced to close or is told to close by a local authority/cordoned off, you may be able to make a claim under this extension. Business owners should, therefore, review their insurance policies to determine if they may already have coverage for losses stemming from COVID-19.  Businesses, particularly those in the restaurant, hospitality and event industries, should critically review their policies to determine what coverage may be available.

What You Need to Do

Contact your broker and/or an attorney specializing in the field of insurance, to check whether your policy would extend to cover losses related to COVID-19.

How can we help you?

We have offices in Pretoria, Johannesburg, Cape Town, and Durban, please contact your nearest office for any legal enquiry or assistance.